Build Better User Experiences
ISTQB Usability Testing Training
Learn how to evaluate whether software is not only functional, but also easy, efficient and satisfying to use.
ISTQB Usability Testing (CT-UT) training develops practical skills for evaluating usability, user experience and accessibility. Learn how to identify usability risks, conduct usability reviews and testing, apply relevant standards and turn user feedback into meaningful improvements.
Training Designed Around the User
Build Software That Works for the People Using It
Software can meet every functional requirement and still leave users confused, frustrated or unable to complete important tasks.
The ISTQB Usability Testing training develops the skills needed to look beyond functionality and evaluate how real users experience software.
You’ll learn how to assess usability, user experience and accessibility, identify risks, conduct usability reviews and testing, measure user satisfaction and communicate findings clearly to stakeholders.
The syllabus specifically defines usability around whether specified users can achieve their goals with effectiveness, efficiency and satisfaction in a particular context of use.
Join our live virtual ISTQB Usability Testing training from anywhere across Africa, attend classroom training in South Africa, or arrange private corporate training for your team.
About the course
What Is ISTQB Usability Testing?
The ISTQB Certified Tester Usability Testing (CT-UT) certification is a specialist qualification for professionals who want to understand how to evaluate the usability, user experience and accessibility of software products.
Unlike traditional functional testing, which focuses on whether software performs its required functions, usability testing evaluates how well people can actually use the product.
You’ll learn how to identify usability problems, evaluate interfaces and prototypes, work with representative users, assess accessibility considerations and use structured evidence to support better product decisions.
The qualification is aimed at testing professionals who want to broaden their usability testing knowledge, as well as people involved in usability engineering who want to understand structured software usability testing.
120+
Countries recognise this certification
#1
Software testing qualification globally
7
Syllabus chapters covered over 3 days
65%
Pass mark required on the certification exam
syllabus
What Does the ISTQB Usability Testing Course Cover?
The ISTQB Usability Testing syllabus covers seven key areas for evaluating usability, user experience and accessibility.
Usability, User Experience & Accessibility
Understand the fundamental concepts of usability, user experience, accessibility, context of use and human-centred design, and how each contributes to software quality.
Usability & Accessibility Risks
Learn how to identify and analyse usability, UX, accessibility and project risks that could prevent users from successfully interacting with a product.
Usability & Accessibility Standards
Explore recognised standards and guidelines, including ISO usability standards, accessibility guidance and Web Content Accessibility Guidelines (WCAG).
Usability Reviews
Learn how to conduct informal usability reviews, expert reviews and heuristic evaluations to identify problems before or alongside user testing.
Usability Testing
Develop a structured approach to planning, preparing, conducting and evaluating usability test sessions with representative users.
User Surveys
Understand how surveys and standardised questionnaires can be used to evaluate user satisfaction and experience.
Selecting Appropriate Methods
Learn how to choose the most suitable usability, UX and accessibility evaluation approach based on your objectives, risks, users and project context.
COURSE INFORMATION
ISTQB Usability Testing Training at a Glance
Training Duration
2-days
Training Delivery
Live Virtual | Classroom | Corporate
Accreditation
ISTQB & SASTQB Accredited
Exam Infomration
Prepare for the ISTQB CT-UT Exam With Confidence
The certification exam is administered under SASTQB, the official ISTQB body for Southern Africa. Your exam voucher is included in the course price — no separate booking needed.
40 Questions
Multiple choice format
60 Minutes
+25% extra time for non-native speakers
65% Pass Mark
26 out of 40 marks required
Prerequisite
ISTQB Foundation Level (CTFL) Certificate
WHY CT-UT
Why Get ISTQB Usability Testing Certified?
Software quality isn’t only about whether the system works correctly.
It also matters whether users can understand it, use it efficiently and accomplish what they need to do.
Understand Usability Beyond the Interface
Develop a structured understanding of usability, user experience and accessibility rather than relying on personal opinion about whether an interface “looks good”.
Identify Problems Traditional Testing Can Miss
A product can conform to its specification and still be difficult or frustrating to use. CT-UT helps you identify those user-centred quality problems.
Conduct Structured Usability Testing
Learn how to plan test sessions, define meaningful user tasks, work with representative participants and analyse observations.
Develop Accessibility Awareness
Understand accessibility risks, relevant guidelines and how users with different abilities may experience a software product.
Make Findings More Actionable
Learn how to classify, prioritise and communicate usability findings so that development teams and stakeholders can act on them.
Build Specialist Testing Expertise
Add usability testing to your professional software testing skill set and broaden the value you can contribute to product and quality teams.
WHO SHOULD ATTEND?
Who Is ISTQB Usability Testing Training For?
ISTQB CT-UT is designed for professionals involved in software quality, product development, testing or user experience who want to understand how users interact with digital products and how that experience can be evaluated systematically.
Already Working in Testing?
If you already work as a software tester, Test Analyst or QA professional, CT-UT helps you extend your skills beyond functional testing and develop specialist expertise in usability, accessibility and user-centred quality.
New to Usability Testing?
You don’t need to already be a usability specialist. The course provides a structured introduction to usability evaluation for professionals who already have a software testing foundation and want to develop a new specialist capability.
The course is particularly relevant for:
Why Impimpi Technologies
Trained by Practitioners, Backed by ISTQB
Usability testing requires more than learning terminology. It requires understanding how structured evaluation can reveal the difference between software that technically works and software that genuinely works for its users.
Accredited ISTQB Training
We’re software testing specialists. Our training is grounded in a deep understanding of testing, quality engineering and the challenges testing professionals face in practice.
Practitioner-Led Training
Our approach connects internationally recognised testing principles with an understanding of how testing works in real software environments.
Software Testing Specialists
We’re not a general technology training company. Software testing is our speciality.
Our work spans training, consulting and specialist recruitment, giving us a broader understanding of the skills testing professionals and organisations need.
More Than Exam Preparation
Certification matters, but so does understanding how to apply what you’ve learned.
Our goal is to help you understand the concepts, not simply memorise them for an exam.
AFTER ISTQB CT-UT
Continue Building Your Software Testing Expertise
Completing the ISTQB Usability Testing (CT-UT) certification adds specialist knowledge of usability, user experience and accessibility to your software testing foundation.
From here, you can continue developing your expertise based on the direction you want your testing career to take.
Develop deeper skills in test analysis, test design, risk-based testing and evaluating functional and user-related quality.
Expand your specialist testing knowledge into mobile applications, where usability, compatibility and device context play an important role.
FREQUENTLY ASKED QUESTIONS
ISTQB Usability Testing Training FAQs
Find answers about ISTQB CT-UT training courses
Test Beyond Functionality. Understand the User.
Software isn’t truly successful simply because it works.
It needs to be usable, accessible and effective for the people relying on it.
Develop specialist skills in usability, user experience and accessibility testing while preparing for your ISTQB Certified Tester Usability Testing (CT-UT) certification with Impimpi Technologies.
Understand the user. Find the friction. Build better experiences.